For FirstLine Mortgages Clients - Important Information Regarding your FirstLine Mortgage
Thank you for choosing FirstLine Mortgages to meet your financial needs. FirstLine Mortgages is a division of CIBC Mortgages Inc., and we want you to know about some changes you will notice when your current mortgage is up for renewal, or if you require assistance with refinancing your mortgage before maturity.
We recently announced that our FirstLine Mortgages business would no longer accept new mortgage applications after July 31, 2012. This has no effect on your current FirstLine mortgage - your payment, interest rate and renewal date all remain the same, and we will continue to service your mortgage beyond July 31, 2012.
When your mortgage approaches maturity, you will receive information from us about your renewal options within CIBC. Our team at CIBC has been working to meet your needs since you first applied for your mortgage through FirstLine, and we will continue to do so in the future.
At this time, no action is required on your part. We're looking forward to sending more information to you as your mortgage approaches maturity.
If you wish to discuss refinancing your mortgage or if you have any questions, you can contact us directly at 1-800-970-0700 (Hours of Business are Monday to Friday, 9:00 a.m. - 6:00 p.m. EST).
We appreciate your business, and look forward to continuing to meet your financial needs.
The FirstLine Mortgages Team
Please note: Internet Access is not available to clients in the group Mortgage program. We apologize for any inconvenience.
If you are encountering problems with accessing your account please contact our Mortgage Servicing Response Centre at 416-865-1999 or 1-800-970-0700, 9 am to 6 pm EST.